High Holy Days 5785 FAQs
On this page you will find a running list of the most frequently asked questions. If your query does not appear here, please email us and someone will be in touch with an answer. You can scroll through the questions or click the links below to jump to a particular section. If you would just prefer to speak to someone rather than reading through a list of questions, you can call the synagogue on 0208 446 3244.
Q: Where are services taking place:
- FRS building
- Haberdashers' Boys' School
- StoneX Stadium
- Rosh Hashanah Day 1 services on the 3rd October will take place at StoneX Stadium.
- Kol Nidre and Yom Kippur Day services will take place at both Habs and FRS.
- Yom Kippur Rhythm 'n' Jews will take place at Habs.
- Yom Kippur B'Yachad will take place at FRS.
Click here for a service overview.
Main services at StoneX and Habs will also be available to join via Zoom.
Q: Can I just turn up or do I need to book?
Non-members will need to book for all services. Non-member booking is now OPEN, click here to join us.
Members will only need to book if they wish to attend Kol Nidre and Yom Kippur Day services at FRS, or if they wish to attend our B'Yachad service. You can do so here.
Members wishing to attend Rosh Hashanah services at StoneX Stadium or FRS, and Kol Nidre/Yom Kippur services at Habs do not need to book.
Everyone needs a ticket for High Holy Days 5785 at FRS. These will be in the form of named lanyard inserts, and entry will be dependent on having these. These will be sent to all members along with your Tree of Life Magazine in September, so keep your eyes peeled!
If you need assistance, please call the FRS office who will be able to help (020 8446 3244).
Q: What happens if I book and then find out I can't come?
Please let the office know as soon as possible so we can ensure that we can accommodate everyone who does want to come.
Email lauren.coffman@frs.org.uk.
Q: Can non-members attend High Holy Days services?
Yes! Non-members will need to book for all services. Non-member booking is now OPEN, click here to join us.
Q: When will I get my ticket?
We will be using lanyards inserts as tickets. Each member will receive their lanyard insert and an information booklet in their Tree of Life mailing in September. This must be brought with you to each service; you will be able to collect your lanyard holder at the first High Holy Day service you attend.
Non-members will be able to collect their lanyards at the first High Holy Day service they attend or by contacting Volunteer Receptionists once you have booked.
Q: I have lost my lanyard insert, what do I do?
Don't worry, a spare copy will be available at the first High Holy Days service you attend or to collect from FRS after 9th September. We will not be posting out additional lanyard inserts.
Q: I have booked as a non-member, when will I receive my ticket?
Once you have booked, your ticket will be available to collect from 9th September at FRS or at the first High Holy Days service you attend. They will not be posted to you in advance.
Q: I am a guest joining for the High Holy Days, how do I book for the service?
Non-members will need to book for all services. Non-member booking is now OPEN, click here to join us.
Q: How do I join on Zoom?
You do not need to book for Zoom services. Main services from StoneX and Habs will be multi-access.
Details of how to join our online services can be found here.
Please note we will be using our usual zoom passwords.
Q: What will the experience be like watching online?
Some of our services will be “multi-access”, which means that people can participate either on Zoom or in the physical space.
Q: How will I get to Habs?
Habs can be accessed from nearby junctions on the M1, M25 and A1.
If coming by rail, you can get a train from St Pancras in London to either Elstree and Borehamwood Station or Radlett Station, then take an eight to ten minute taxi ride.
If coming by London Underground, you can either take the Northern Line to Edgware Station or Jubilee Line to Stanmore station, then take a taxi from there.
If you would like us to help you get there, please contact the office.
Q: Is there parking at Habs?
Yes, there is plenty of onsite parking at Habs. If you have a blue badge or need an accessible parking bay reserved, please click here.
Q: Is there parking at StoneX Stadium?
There is considerable parking space available at the StoneX Stadium. If you have a blue badge or need an accessible parking bay reserved, please click here.
Q: Is there parking for Blue Badge holders?
Parking for Blue Badge holders can be booked here.
Q: Why are we holding our Yom Kippur and Kol Nidre services at Habs this year?
StoneX is primarily a rugby stadium, and sometimes they actually want to play rugby there! We are grateful to have found such a beautiful alternative venue at which to be holding these services: Haberdashers' Boys' School is a charming, spacious, multi-access venue with plenty of parking.
Q: I like to wander between the services to meet up with different members of my family, can I still do that at Habs?
Yes, this will certainly be possible at Habs. The majority of services will be centered around their 'Quad', allowing for easy access between different services.
Q: Are we being allocated seats?
No, seats in services will be on a first come first served basis at Habs.
Q: Are all the venues accessible?
Yes, just make sure you let us know if you have specific accessibility needs by emailing Stephanie Cramer
Q: Can I access Habs in my wheelchair?
All venues have step-free access, accessible toilets, parking and lifts.
There will be wheelchair space in each service, please let us know to reserve them in advance by contacting Stephanie Cramer.
Q: Will there be enough machzorim (books) this year?
If you have a new machzor, please bring it to Erev Rosh Hashanah and 2nd Day Rosh Hashanah services
If you have an old machzor, please bring it to all Yom Kippur services with you
On Rosh Hashanah day 1 we will have enough draft machzorim for everyone
If you'd like to buy a new machzor, click here.
Please note Kol Nidre and Yom Kippur services at FRS will also be using the new machzorim.
Q: Will there be activities for children and teenagers?
Yes, the Youth and Education team are planning a great programme for the High Holy Days. You can find out more about our Youth programming here.
Q: Will you be offering a creche again?
Yes, click here to book your child/ren into the creche for Rosh Hashanah Day 1 and Yom Kippur Day.
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